30-day Satisfaction Guarantee
Shop With Confidence!
Not happy with your compass? No problem! I offer a 30-day money-back guarantee on all my products (with a few exceptions noted below).
If you're not completely satisfied with your purchase for any reason, simply contact me within 30 days of delivery, and I'll help you with a return and full refund.
How It Works
- Contact me at info@truestnorthcompass.com within 30 days of receiving your compass.
- Ship the item back to me in good condition. You cover the return shipping costs.
- Receive your refund once I inspect the returned item (typically processed within 10 business days).
A Few Details
- Items must be in good condition - fully functional and free from damage.
- You pay for return shipping.
- Exceptions: Custom faceplates and personalized boxes cannot be returned as they're made specifically for you. However, a compass with custom glass is returnable under the standard policy.
Questions?
Need help or have questions? Reach out to me at info@truestnorthcompass.com - I'm here to help!
Thank you for choosing the Truest North Compass. I'm confident you'll love your purchase, but I've got your back if it's not quite right for you.